Frequently Asked Questions

This FAQ is formed based on around the questions from our community. It also addresses the unique features and functionality of the betswaps.com sports tipping platform. If you have any suggestions to add, or any questions not answered below, please contact us at contact@betswaps.com and we will get back to you as soon as possible. The aim of this section is to create a helpful resource that allows our community to gain full benefit from betswaps services and features. Please also refer to our Terms & Conditions and Privacy Policy.

  1. About Betswaps
    1. What is Betswaps?
    2. Why do you need Betswaps?
    3. Is Betswaps Free?
    4. How does Betswaps make money?
    5. Who sells tips on Betswaps?
    6. How can I work for Betswaps?
  2. Signing Up
    1. How do I get started?
    2. Why do I need to sign up?
    3. What do Betswaps do with your information?
    4. Do I need to post tips?
    5. Do I need to buy tips?
  3. Your Account
    1. How can I change my account settings?
    2. Can I change my username?
    3. How can I update payment details?
    4. Can I delete my account?
    5. Can I run multiple accounts?
  4. Adding Tips
    1. How do I add tips?
    2. I made a mistake in my tip, how do I change it?
    3. Can I delete my tips?
    4. How are tips marked?
    5. Am I allowed to post more than 1 tip per match?
    6. Can I tip multibets/accumulators/parlays?
    7. Is there an limit to how much I can bet on 1 tip?
    8. Is there a limit to how much I can win on 1 tip?
    9. I've just added a tip that starts soon, why isn't it in the BetFeed?
    10. My event/league/sport is not available, can I still place a tip?
    11. Can I give my tips away for free?
    12. How can I make money from my tips?
    13. Am I allowed to add links to my facebook/twitter/email/bookmaker on my tip comments?
  5. Getting Paid For Your Tips
    1. How do I sell tips on Betswaps?
    2. Does Betswaps charge a commission on my tip sales?
    3. How do I receive money from my tip sales?
    4. Is there a limit to how much I can charge for a tip?
    5. Can I charge a weekly/monthly subscription fee for my tips?
    6. How do I know when someone has purchased one of my tips?
  6. Buying Tips
    1. How do I buy tips?
    2. Is my bookmaker guaranteed to offer the markets suggested in the tips I buy?
    3. How do I search for tips on a particular sport?
    4. How secure are my payment details?
    5. Where can I access the tips that I have purchased?
    6. What is the refund policy for tips?
  7. Reporting Tips
    1. What do I do if there is a mistake in the marking of a tip?
    2. What do I do if I suspect someone is cheating the system?
  8. Competitions
    1. What competitions does Betswaps run?
    2. Who is eligible for competitions?
    3. How do I enter the competitions?
    4. How do I receive my prize?
    5. Can I sell/transfer my prize?

1. About Betswaps

1.1 What is Betswaps?

Betswaps is an online community of sports betting and racing enthusiasts. We're more than just a social network for sports betting enthusiasts to share their tips and expertise, we are also the world's first sports tipping marketplace! Our primary aim is to increase the profitability of our community by ranking and identifying the world's top tippers for others to follow.

Unlike other tipping platforms, we actually allow you to tip how you would bet. We allow you to implement custom staking and betting strategies and pride ourselves in offering the largest market selection in the world! Not only do we offer the most sophisticated tipping platform in the world, we also offer comprehensive profit tracking. This allows you to find and follow the world's best bettors with confidence.

"There is finally a way to purchase reliable tips from credible sources."

1.2 Why do you need Betswaps?

Unlike other tipping platforms, we actually allow you to tip how you would bet. We allow you to implement custom staking and betting strategies and pride ourselves in offering the largest market selection in the world! Not only do we offer the most sophisticated tipping platform in the world, we also offer comprehensive profit tracking. This allows you to find and follow the world's best bettors with confidence.

1.3 Is Betswaps free?

Betswaps is completely free to use! We charge no subscription or registration fees. You can sign up today 100% FREE.

While Betswaps is completely free to use, if you are selling tips through the platform we do charge a commission on each sale (see 1.4 below). We do not charge a fee on tips that result in no sale, meaning you are never out of pocket using our platform.

1.4 How does Betswaps make money?

Betswaps makes money one of two ways:

1. Tip Sales Commission: Our primary revenue stream is from commissions on tip sales through the platform. At this stage we take a 50% commission off the top of every sale through our marketplace. If you add a tip for sale but nobody purchases it then we do not take any fees. For more information on our fee structure, along with information on how to qualify for reduced commissions, see Section 5.2.

2. Advertising Revenue: Betswaps makes revenue through advertising on our platform. Primarily this advertising revenue comes from licensed bookmakers and gambling agencies. While we receive advertising revenue from these sources, we will never endorse a product we feel is fraudulent or not in our customers best interest. All the reviews in our Bookmaker Reviews section are our opinion and based on experience. We will never take money from any advertising part to falsify a review or rating.

1.5 Who sells tips on Betswaps?

Our community sells tips on Betswaps. The tips for sale in the Bet Feed are all added by our members. Betswaps is not a tipping provider, we are a marketplace that allows anyone to try their hand at selling tips.

See 5. Getting Paid For Your Tips or 6. Buying Tips for more information.

1.6 How can I work for Betswaps?

If you feel you would be a valuable asset to our team and we do not have a relevant position listed on our careers page then you can contact us at careers@betswaps.com and we will get back to you as soon as we can.

2. Signing Up

2.1 How do I get started?

To get started using Betswaps you will need to register a free account here. Registration takes less than 2 minutes and is very simple.

2.2 Why do I need to sign up?

By signing up and becoming a member of Betswaps you will instantly be a part of one of the world's fastest growing betting communities and have instant and free access to our wide range of services. By registering a FREE account you will be able to:

  • Follow other tipsters
  • Post your own tips
  • Enter free tipping competitions
  • Receive notifications
  • Participate in the live chat
  • Comment and interact with other members

You will only have access to the following features without registering an account:

  • View the tipper leaderboard
  • Read bookmaker reviews
  • View a list of the bets available to follow (you won't get the specific information required for betting)
  • Explore the range of markets we offer for tipping (but not place tips)
  • Review tipper profiles and betting histories

2.3 What does Betswaps do with your information?

Betswaps collects some data from our users when they register. We require contact information including email and phone numbers. These contact details are used to contact you about promotions or prizes, we will not pass this information onto any third parties - including our advertising partners. We collect information on the sports that our users like to follow/bet so that we can make more informed product extension decisions. Similarly we collect information on bookmakers our members use so that we can prioritize product integrations with bookmakers.

For more information about how we use customer information please refer to our Privacy Policy.

2.4 Do I need to post tips?

No. If you do not want to post tips then you do not have too. You are more than welcome to register an account and never post a tip. We understand that many users will want to only follow tips or discuss tips in our live chat section or within tip comment sections.

We would suggest that all users try their hand at tipping. It costs nothing and you have the option of giving tips away for free. By adding your own tips you are automatically entered into our tipping competitions and could win one of the many prizes we offer.

2.5 Do I need to buy tips?

No. We do not require users to buy tips. Many of the tips on our platform are given away free by our users. In fact, you are under no obligation to follow anyone's tips at all.

You do not need to purchase tips to be eligible to sell tips or to enter into our tipping competitions. However, keep an eye out for our top tippers, chancer are there will be someone making profits and selling tips at a reasonable price.

3. Your Account

3.1 How can I change my account settings?

You can change any of the following account settings by navigating to your account and then clicking the "edit profile" link found underneath your username.

You may edit any of the following account information:

  • First Name
  • Last Name
  • email
  • Phone Number
  • D.O.B.
  • Country/State
  • Bank Information
  • Stored Credit Cards

3.2 Can I change my username?

Betswaps is designed to be a community built around members building a reputation around a username/profile. We encourage all members to maintain a constant username so that people become familiar with each other. If you really must change your username then you will need to send a request of username change to contact@betswaps.com. It can take up to 3 days for this to take effect so please be patient.

3.3 How can I change my payment details?

You can update your payment details (both bank information and credit card information) via your 'My Profile' page. Banking and credit card information can be updated or removed via the 'edit profile' button displayed under your username. If you are currently logged into your account then you can also click here to access this section.

Once you are in your account settings page you will see three tabs: Personal Details, Bank Details, Your Cards. Navigate to the relevant tab to change your details.

Important: Please ensure bank details are correct, we take no responsibility for transferring owed funds if your banking details are entered incorrectly. For sellers outside Australia please send an email to contact@betswaps.com to organise international bank transfer set up.

3.4 Can I delete my account?

If for some reason you need to delete your account you will need to send an email to contact@betswaps.com outlining a valid reason for deleting your account. We do not allow users to constantly create and delete accounts in an attempt to build a strong betting history.

Once an account has been deleted it can never be recovered. For this reason we may also require email or phone verification for certain "valuable" accounts to be deleted.

3.5 Can I run multiple accounts?

There are circumstances where we allow users to run multiple accounts within reason. We understand that some accounts will be run by multiple people who team up to provide tipping services. Punting Clubs also may wish to create a joint account. Members who maintain a joint account may also have an individual account.

Betswaps explicitly provides profit statistics on a sport level so that tippers may experiment with new sports without hurting their chances of selling tips. For this reason we do not allow a single member to run individual accounts for each sport. For members who run multiple computer/statistical models we may allow individual accounts for each model.

Basically it is in everyone's best interest if members do not run multiple accounts. While we won't actively prevent users from running multiple accounts, anyone found to be abusing the spirit of the community will be contacted and face potential account closure. Please see our Terms & Conditions for more information.

4. Adding Tips

How do I add Tips?

In order to add tips you will need to have registered an account and be logged in. You can then click on the "Add Tip" tab in the main menu.

Once you are in the Add Tip section you will notice an automated list generated of upcoming sporting events. This list defaults to show the next upcoming events available for tipping across all sports. If you are looking to tip a specific event you can use the 3 filters at the top of the list of upcoming events. The first filtering level is by Sport (i.e. Soccer), you can then filter by league (i.e. English Premier League, Australian A-league, German Bundesliga etc).

Once you have applied the desired level of filtering and found the match/event you want to tip, you can expand the list of all tipping markets available for that event by clicking on the number of markets displayed for that event. This will expand the match and show a list of all markets available for tipping.

Once you've found the market you want to tip, simply click on the odds of that market and you will see it added to the "Your Tips" section on the right of your screen. Keep adding as many tips as you want and you will see them appear in the "Your Tips" section. When you have finished adding tips you can select your bet type (Single Tips / Multibet) and apply your staking strategy.

The "Your Tips" widget allows you to select how many stakes you are suggesting on each tip and also lets you choose how much you want users to pay in order to receive your tip. You can select between $0 (Free) and $100 for your tip package. If you do not understand 'Staking' then have a quick read of our article explaining it here. We also provide an optional text entry section to write an analysis to accompany your tips.

NOTE: All bets are final once submitted so please ensure all bets are checked and correct before submitting. We can not delete tips or allow them to be altered once submitted, especially once an event has started.

4.2 I made a mistake in my tip, how do I change it?

You don't. Our entire platform is built around transparency and therefore we cannot allow tips to be altered or removed once added. For this reason we stress the importance of checking your tips carefully before submitting. Your bookmaker is unlikely to refund a bet just because you changed your mind or made an error and therefore we must enforce and uphold all submitted tips.

As a customer or member following tips, you would not be happy to find a tip had been altered or deleted AFTER you had bet on the tippers advice. This is why all tips are final!

4.3 Can I delete my tips?

NO! Tips cannot be deleted once they've been submitted. Please check all tips carefully before submission. Once a tip is added to our platform we have no control over who purchases it and therefore we cannot allow you to delete tips once they've been added.

We will never delete tips! Do not ask us to

4.4 How are tips marked?

At Betswaps we have built our platform in a way that all tips should automatically mark. Automation has many benefits but is not always 100% accurate or fail proof. For this reason we allow all users to report marking errors on any tip. We will review any tip submitted for review and update the results accordingly. Please note that this process may take a couple of days.

There may be times when the same markets are consistently marking incorrectly. In this case it is due to a programming error in our automated marking process. Please be patient if you are constantly reporting a similar error - be assured we are trying to fix the problem as soon as we can. It is likely due to information on the event either not being delivered to us, or being delivered to us in a format we did not expect.

4.5 Am I allowed to post more than 1 tip per match?

Yes. You may post as many tips as you like per match. We do however suggest a maximum limit of 50 stakes that can be pending at any one time. We suggest capping the number of stakes that can be pending at any one time to ensure we maintain a tipping experience that replicates betting. Members cannot follow your tips and staking plans if you are suggesting hundreds or thousands of stakes at a time - it just isn't possible for them to put that much money on them.

These measures are suggested to prevent users from 'chasing' losses or from recklessly betting in an attempt to win one of our weekly/monthly tipping competitions. Remember Betswaps was created to enable sports and racing enthusiasts to follow the world's best bettors. The best bettors have very strict bankroll management and do not recklessly bet in an attempt to chase losses or obtain 'fast money'.

4.6 Can I tip multibets/accumulators/parlays?

Yes. Betswaps prides ourselves in replicating a real betting experience as closely as possible. Multibets are a very popular bet type and therefore we allow users to submit multibet tips.

4.7 Is there a limit to how much I can bet on 1 tip?

Yes. On any single market you can bet between 1 and 10 stakes. 10 stakes is therefore the maximum amount you can have bet on any one 'market'. You may bet multiple 10 stake tips at once but they must be on different betting markets. A 10 stake tip is supposed to represent a maximum bet and should be used in rare occasions where you are very confident on a result.

4.8 Is there a limit to how much I can win on 1 tip?

No. We only limit the amount you can suggest on any 1 tip (10 stakes). The amount you can win on any tip is only limited by the odds available on your tips. We do not cap the amount that users can win from tips.

4.9 I've just added a tip that starts soon, why isn't it in the BetFeed?

If you've just added an individual tip that starts soon there is a chance it won't be in the BetFeed. We remove tips that have already commenced from the BetFeed as not everyone has access to live betting markets. Similarly not all pre-game markets are available in-play. We remove matches from the BetFeed shortly before matches commence so that a user does not purchase tips they are unable to bet on.

4.10 My event/league/sport is not available, can I still place a tip?

No. Unfortunately if you cannot find your event in our system then it means we cannot verify the odds and results for that event. Our biggest value to the community is the verification of odds and results on tipper history. If you feel strongly about certain sports/events that are consistently not available then get in contact with us at contact@betswaps.com and we will see what we can do to add it to our system.

While we cannot officially allow you to add/sell tips that are not in our system, there is nothing to prevent you from sharing the tip in our live chat area (coming soon). You won't be able to sell this tip and it will not track to your profits but the users on the site might still appreciate the tip and it can help promote your profile.

4.11 Can I give my tips away for free?

Absolutely! If you are new to Betswaps then we recommend you give your tips away for free to start with. This will help you gain a reputation and history within the community. Chances are nobody will purchase tips from you until you have at least 100 tips in your history. Giving away tips is a great way to build a following.

Giving tips for free still makes you eligible to win our weekly or monthly prizes so there is still a reward there for tippers who give free tips. We will never force a user to sell tips, no matter how successful they are or how long they've been a part of the community. Like any free market the sale price is completely up to the sellers.

4.12 How can I make money from my tips?

We suggest that all users give tips away for free while they build a following. Climbing up the ranks in the leaderboard will help you gain exposure as well. Once you have a decent following you can start charging for your tips.

Tips are sold in "packages" referred to as 'Tip Packages'. These packages can hold as many or as few tips as you like. You may choose to sell your tip package from $5-$100. Once you submit your package it will appear in the BetFeed and also on your profile. Whenever a user purchases the tip package you will receive a site notification telling you who bought the tip. Note that Betswaps takes a commission from each sale based upon your seller level.

4.13 Am I allowed to add links to my Facebook/Twitter/email/bookmaker on my tip comments?

No. There is already too much spam and unwanted advertising surrounding the sports betting and sports tipping industries. In order to maintain the best user experience possible we do not allow linking to external sites in tip comments. Anyone caught trying to divert traffic away from Betswaps may face possible account suspension and forfeit any unpaid monies owed from tip sales.

5. Getting Paid For Your Tips

5.1 How do I sell tips on Betswaps?

Selling tips on Betswaps is very simple. All you need to do is select the price you want members to pay to receive your tips during the "Add Tip" process. It is important to note that just adding a tip for sale won't guarantee that you will sell tips, you need to build a reputation in the community and convince members to buy your tips.

We suggest adding at least 100 tips for free before charging for tips. It would also make sense that you have a winning bet history before other members will buy from you. However, we do not impose any limits on the minimum account age or tipping history before we allow members to sell tips. This allows members who bring customers from another platform to begin selling before they have a tipping history.

5.2 Does Betswaps charge a commission on my tip sales?

Betswaps charges a 50% commission on all tip sales. We use this money to help grow the community which benefits all our members. We do offer a 'reverse taxation' commission structure for high volume sellers. Please read our terms and conditions around our fees and commissions.

Betswaps Reverse Taxation System

Annual Tip Sales Betswaps Commission
$0 - $24,999 50% commission
$25,000 - $49,999 45% commission
$50,000 - $74,999 40% commission
$75,000 - $99,999 35% commission
$100,000+ 30% commission

5.3 How do I receive money from my tip sales

Betswaps will transfer you the money owed from tip sales on the second Monday of every month for the previous months tip sales. For example: On the second Monday of July you will be paid the money owed from June tip sales. We do a single transaction once a month where we bulk transfer the entire month's sales. Payments are made via Bank Transfer and no other method.

If you have not listed a payment method to your account (see Section 3.3) then no payment will be made and you will need to wait for the next round of payments. Please ensure your account information is correct because we may not be able to reverse payments that are made in error. Members outside of Australia will need to contact us (contact@betswaps.com) to arrange an international money transfer.

5.4 Is there a limit to how much I can charge for a tip?

At this stage we cap the sale price on any one tip package to AUD$100. If for some reason you would like to sell tips for more than $100 you will need to split them into multiple tip packages.

Can I charge a weekly/monthly subscription for my tips?

No. Betswaps does not allow subscription models for tip sales. Our first priority is to the members buying tips. We will always maintain their freedom to purchase or not purchase tips at will. As we have no control over how often members post tips, we are unable to guarantee that members buying subscriptions would receive an acceptable number of tips during the subscription period.

It's not all bad, our market research indicates that people are far more likely to pay a once off fee to trial tips from a new user that they are to lock into a subscription contract. By selling individual tip packages tipsters will experience higher growth in the number of people purchasing tips.

5.6 How do I know when someone has purchased one of my tips?

Whenever someone purchases one of your tips you will receive a notification on your profile. This notification will let you know who purchased the tip and what tip they purchased. You will also receive these notifications for FREE tips that you have added to the Bet Feed. This allows tipsters to gain good insight into how many people are interested in their tips.

6. Buying Tips

6.1 How do I buy tips?

Tips can be purchased via the BetFeed or directly via tipster profiles. By clicking the PURCHASE TIP button on the tip package you will be re-directed to the payment page. Here you will be able to make a credit card payment through our secure payment gateway.

Credit Card information can be securely stored to your account or you can enter in payment details manually each time you make a purchase. Please note that we do not store credit card details at Betswaps, we only store encrypted tokens that allow us to process payments at your request. All actual data is stored by Stripe Payment gateways who are PCI compliant.

6.2 Is my bookmaker guaranteed to offer the markets/odds/lines suggested in the tips I buy?

We have no control over the markets offered by your particular bookmaker. We do however generate the list of markets and odds available for tipping on Betswaps directly from our partner bookmakers. Any tip you purchase from Betswaps will be available through one of our partnered agencies that are advertised on the site.

We do guarantee that at the time a tip was added for sale, the odds and lines available for that tip were open for betting at the time of submission. Due to price and line fluctuations we cannot guarantee that there will be no change between the time the tip was added and purchased.

6.3 How do I search for tips on a particular sport?

We've provided some fairly decent filtering capabilities within our BetFeed that allow you to only view tips on sports that interest you. These filters are found at the top of the BetFeed.

Similarly our leaderboard is also able to be filtered by sport. Just filter the leaderboard by the sport you are interested in and you will get a list of the top tipsters for that sport. The leaderboard will let you know how many tips each user has available to follow.

6.4 How secure are my payment details?

Betswaps does not directly store payment details. We store an encrypted token that allows us to process payments through our payment gateway. We utilise Stripe to process our payments. Stripe handles millions of transactions a day online and is perfectly safe as well as being PCI compliant.

6.5 Where can I access the tips I have purchased?

Any tips you purchase (even for Free) are available to view at any time at the My Tips section on your profile page.

At this stage Betswaps does not email or SMS tips once you purchase them. However you will always be able to access them through the website after purchase. You do not need to worry about closing tabs or navigating away from the page.

6.6 What is the refund policy for tips?

Betswaps implements a strict no refund policy. If you believe there have fraudulent or extenuating circumstances then please contact us at contact@betswaps.com otherwise we do not generally allow refunds on tip purchases.

7. Buying Tips

7.1 What do I do if there is a mistake in the marking of a tip?

If there has been a mistake in the marking of a tip then you can report a marking error by navigating to the tip package page and clicking the "Report Marking Error" button. This will add the tip to a list for us to manually review and update if necessary.

Betswaps uses third party data feeds and information to mark the tips on the website, sometimes this data is wrong or missing. Please report any marking errors so that we can investigate the cause of the issues and rectify the tip results as soon as possible. Members caught spamming the manual tip marking process may have account privileges suspended. Genuine reporting of tips will never be cause for account suspension.

7.2 What do I do if I suspect someone is cheating the system?

If you suspect someone is cheating the system then please send us an email at contact@betswaps.com outlining who you think may be cheating and why you believe they are cheating. We take fraudulent and dishonest activities very seriously at Betswaps. We are a community built on transparency and trust.

8. Competitions

8.1 What competitions does Betswaps run?

To see a current list of competitions we run at Betswaps please see our Competitions page.

8.2 Who is eligible for competitions?

Everyone member of Betswaps with a registered and verified account is eligible for any competition we run on Betswaps. There may be some exceptions for members outside of Australia. Please check specific competition terms for more information.

8.3 How do I enter competitions?

All eligible account holders are automatically entered into every competition at Betswaps. There is no Opt in process, you don't even need to be aware of the competition to win it!

8.4 How do I receive my prize?

We contact competition winners via email and/or phone. Please ensure you keep your contact details up to date so that we can ensure you receive your prizes.

8.5 Can I sell/transfer my prize?

Generally no. Prizes are designed to reward Betswaps members for their activity within the community. If for some reason you are unable to use a prize we will generally pass the prize onto the next eligible winner.